How buy back works

BUY BACK

YOUR WARDROBE ON ROTATION.

How can I use my credit?

RESPONSIBLE credit can be used against anything in our store, making it quick and easy to update and rotate your look whenever you're ready for a change.

FAQs

Every item that we sell on our store qualifies for Buy Back, unless stated otherwise in its original listing.  The condition of your garment will determine how much Buy Back credit you will receive.

To initiate the Buy Back process, please visit https://buybacks.responsible.us/responsible-us. You will be asked to log into your account, and follow the instructions provided. If you have bought from one of our Buy Back partners, please visit the account section of their store and look for Buy Back options in your purchase history.

All Buy Back credit is associated with the email you used at the time of purchase, please log in to your account via our magic link system. Any credit which is present on your account can be used against the purchase of all items across our store. If you have been issued Buy Back credit by one of our partners, that credit can be used on the partner store to buy something there.

More questions?

Don't hesitate to get in touch. We're available via chat, email or phone. Check out the site footer for all the links.